HR holds some of the most sensitive data in the company: identity, pay, health, performance, family, background checks. AI tools increase both the amount of data in motion and the number of places it can leak.
Four risks
- Employees pasting data into unapproved tools. In 2023 Samsung restricted staff use of generative AI tools after engineers uploaded sensitive information, including source code and meeting notes, to ChatGPT; it warned that violations could lead to dismissal.
- Weak security in HR-tech platforms. In 2025 security researchers found that McHire, the AI-chatbot hiring platform used by most McDonald's franchisees and run by Paradox.ai, had an administrator interface that accepted the default credentials "123456" plus an access flaw, which together could expose personal data from more than 64 million job applications. Paradox fixed the issues after being notified.
- Over-broad access. AI assistants that can search everything may show managers data they should not see.
- Vendors training on your data. Candidate and employee data used to improve a vendor's general model, without consent.
Controls that work
- Data classes: public, internal, confidential, personal/sensitive — and which tools may use each.
- Approved tools only for personal data, with contracts covering training rights, retention, location and breach notice.
- Least-privilege access and logs for AI assistants and agents.
- Security review as a launch gate for every HR AI tool, including vendor penetration-test evidence and basic hygiene like no default passwords.
- Minimize: collect and keep only what the use needs.
- Banned uses: for example emotion recognition and covert monitoring.
Tell people
Candidates and employees should know what data AI uses about them, why, and how to ask questions — in many places this is also a legal duty.